Your Tour and Covid-19 / Coronavirus in Kazakhstan


The situation about Coronavirus (COVID-19) is changing everyday. We follow recent news and hope that the information below will help you make an informed decision on your travel plans to discover Kazakhstan. 

Due to the ongoing pandemic and local travel restrictions we had to cancell all our trips from March to August of 2020. We must put the well-being of our guests first and follow the best recommendations from local authorities. 


Current situation in Kazakhstan: information from official sources says that the daily increase in infection has been reduced from 4% to 0.5%. The number of recovered has reached 76%. The average reproductive rate has decreased to 0.78, bed occupancy is 26%.

We also recognise the increased uncertainty that COVID-19 may be causing in your own trip planning. To help you book with confidence, we are offering an exceptional cancellation policy: until the situation has stabilised, we will be extending the option of a 100% refund on all new bookings made after March 16, 2020, for cancellations made more than 24 hours prior to a tour.  Also you can pay for any of our tours on arrival. 

Kazakhstan opens borders with number of countries from 15th of August.

On Saturday August 15th 2020, the main state sanitary doctor of Kazakhstan announced the procedures for foreign citizens arriving to Kazakhstan as a part of the plan for gradual mitigation of quarantine policies state commission on August 13th.

Kazakhstan opened the flights with more then ten countries and they are divided into three categories.

First category:

  • China,

  • South Korea,

  • Japan,

  • Georgia,

  • Thailand,

  • Hungary, 

  • India,

  • Germany,

  • Czech Republic,

  • Malaysia,

  • UAE,

  • Belorussia,

  • Turkey,

  • Egypt,

  • Ukraine,

  • Netherlands,

  • Russia.

Restrictive measures: for citizens of those countries thermometry and questionnaire are required.

Second category:


  • Poland,

  • Uzbekistan,

  • Tadjikistan.

Restrictive measures: for citizens of those countries thermometry and questionnaire are required. There will be no restrictions if PCR test certificate with negative result which is taken not more than 5 days ago before crossing the border is presented.

In the absence of a certificate, a laboratory examination for COVID-19 by the PCR method is required at the place of arrival (for foreign citizens), at the place of residence (for Kazakhstanis) within 48 hours from the date of arrival, with the delivery of a notification of the obligatory passage or home quarantine for 14 days.

Third category: all other countries. Regular flights are forbidden. Non-scheduled (evacuation and charter) flights are possible. Restrictive measures for the non-scheduled flights: the same as for the second category.

Let us recall that from March 16 2020 the visa-free regime of entry, stay and departure from Kazakhstan has been suspended for foreign citizens until 1 November 2020 in accordance with the Resolution of the Government of the Republic of Kazakhstan.

Exceptions apply for the citizens of Georgia, Armenia, Belarus, Kyrgyzstan, Moldova, Russia, Mongolia, Ukraine, Azerbaijan, Turkey, UAE, South Korea, Argentina, Brazil, Ecuador, Tajikistan, Uzbekistan, Serbia, and Hong Kong. 

So all citizens of the countries that were previously eligible for visa-free regime now need a visa to enter Kazakhstan!

Please firstly contact the Embassy of Kazakhstan in your country before deciding to visit Kazakhstan. 

Here is a good source for official information about visas to Kazakhstan for all countries.

We agree that all that is complicated and sometimes hard to understand but that is how the crazy reality looks right now. We hope for better times to come soon! ;)

What was happening on the ground in Kazakhstan from March to August 2020?

On Monday March 16 2020, the President of Kazakhstan announced the emergency state which means closing all tourist and heritage sites in the Republic of Kazakhstan (as well as schools, creches, colleges and universities) until April 15th. 

During the state of emergency, a restriction will be introduced on entry and exit through the state border for the citizens of Kazakhstan and foreign states.

As for the date of 18th of July 2020, the situation unfortunately became even more complicated compared to the spring 2020: numbers of infected people are growing, and for now we don't see any improvements. Our country is going through tough times. Currently we are back into second quarantine. We would advise to postpone your trip to Kazakhstan at least until September if the situation will get better.

Our Commitment To Our Guests

Above all, Friendly Tours are committed to the health and safety of our guests.

Because we mostly operate small tours with limited numbers, we will be able to incorporate regular cleaning and sanitizing into our daily routine. Each of our tour guides is equipped with disinfectant sprays, disposable paper towels for single-use, hand sanitisers for guest use, as well as all of the latest emergency contact details. Kazakhstan is not highly popular tourist destination yet so we generally do not have overcrowded  places in our tours. 

How To Contact Us

If you have any concerns about your upcoming tour, please do not hesitate to contact us.

By Whatsapp:


By Email

We look forward to seeing you soon,

Gaukhar Dossova & Olya Li,

co-founders of Friendly Tours

Single & Multi-day Tours in Kazakhstan


WhatsApp: +7 707 15 11 688

Terms & Conditions

  • Facebook - Black Circle
  • Instagram - Black Circle